Terms of Service

Excellence in Every Interaction

At Michael Edwards Live, we operate at the highest levels of integrity, professionalism, and excellence. These terms of service reflect our commitment to creating extraordinary experiences and transformational results for our distinguished clientele.

We approach every interaction with the same level of care and attention that characterizes our premium services.

Terms of Service

1. Agreement and Eligibility


By accessing or using our website, products, or services (collectively, the "Services"), you enter into a binding agreement with Michael Edwards Live and affirm that you are at least 18 years of age and possess the legal capacity to enter into this agreement. You accept these terms and conditions without modification and agree to be bound by them in their entirety.


You are solely responsible for maintaining the confidentiality of your account, including any login credentials, and for all activities occurring under your account. You must notify us immediately of any unauthorized use or security breach and ensure all account information remains accurate and current.


2. Professional Standards and Confidentiality


Michael Edwards Live maintains the highest standards of professional conduct, client confidentiality, service delivery, digital security, and communication privacy. Our relationship with clients is founded on absolute discretion, supported by sophisticated security measures and confidentiality agreements required of all team members.


3. Intellectual Property Rights


All content provided through our Services, including but not limited to business names, logos, trademarks, methodologies, processes, course materials, digital products, recordings, written materials, designs, website content, graphics, and software is owned by Michael Edwards Live or licensed to us and is protected by international intellectual property laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in immediate termination of access to our Services and legal action.


4. Limited License


Purchase of our digital products grants you a restricted, non-transferable license for personal use only. This license explicitly prohibits any commercial use, transfer, or sharing of our products or services. You may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or exploit our materials in any manner except as expressly authorized by us in writing.


5. Service Terms


Michael Edwards Live offers premium services including private mentorship, group transformational experiences, digital products, and exclusive events. We reserve the absolute right to curate our client relationships, adjust service delivery methods, modify program structures, and decline or terminate services at our discretion.


6. Financial Terms


All prices are denominated in USD and are subject to change without prior notice. Payment is required before service delivery, and we maintain a strict no-refund policy for all digital products, courses, programs, services, consultations, group programs, private mentorship, and event registrations. Only one discount code may be applied per purchase, and custom payment arrangements require explicit written agreement.


Payment Processing


-All payments are processed through secure third-party providers

-We are not responsible for any payment processing errors or fees

-Currency conversion rates and fees are your responsibility


Failed Payments


-Failed payments may result in immediate service suspension

-Reinstatement fees may apply

-Multiple failed payments may result in service termination


Chargebacks and Disputes


-Unauthorized chargebacks constitute a breach of these Terms

-All payment disputes must be raised directly with us before initiating chargebacks

-Admin fees apply to improperly filed chargebacks


7. Results and Testimonials


Our marketing materials may include testimonials, case studies, and examples of client results which represent real experiences of individuals who have used our services. However, these results are based on unique individual circumstances and are not guaranteed or typical. The results you achieve will vary and depend upon many factors including, but not limited to, your background, experience, capacity for implementation, and personal circumstances.


We do not:


-Make any guarantees about specific results

-Promise particular outcomes from our services

-Claim that featured results are typical or common

-Suggest that any client will achieve similar results


8. Dispute Resolution


All disputes arising from or relating to these Terms shall be resolved as follows:


Mandatory Mediation


Prior to filing any legal action, parties must first attempt to resolve any dispute through confidential mediation in British Columbia, Canada. The parties shall share mediation costs equally.


Venue and Jurisdiction


If mediation is unsuccessful, any legal proceedings shall be brought exclusively in the courts of British Columbia, Canada. You hereby consent to the personal jurisdiction of such courts.


Time Limitation


Any cause of action against Michael Edwards Live must be brought within one (1) year of the date such cause of action arose.


Class Action Waiver


You agree to resolve any disputes on an individual basis and waive any right to pursue any claims on a class or consolidated basis.


9. Force Majeure


Michael Edwards Live shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:


-Natural disasters or acts of God

-Pandemics or public health emergencies

-Government actions or regulations

-Internet or telecommunications failures

-Power outages or infrastructure failures

-Cyber attacks or security breaches

-Civil unrest or acts of terrorism


10. Limitation of Liability


Michael Edwards Live, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to access our services.


11. Indemnification


You agree to indemnify and hold harmless Michael Edwards Live, its affiliates, partners, officers, directors, employees, agents, and licensors from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms, violation of any law or regulation, violation of any third-party rights, or use of our services.


12. Digital Content and Recordings


Session Recordings


-All sessions may be recorded unless explicitly agreed otherwise

-Recordings are stored securely and indefinitely

-Access to recordings is strictly controlled

-Recordings may be used for quality assurance and training


Usage Restrictions


You may not:


-Share or distribute recordings

-Create derivative works from recordings

-Use recordings for commercial purposes

-Record sessions without explicit permission


13. Electronic Communications


Consent


You consent to receive communications from us electronically, including:


-Emails

-Text messages

-In-platform notifications

-Electronic documents


Electronic Signatures


You agree that:


-Electronic signatures are equivalent to physical signatures

-Electronic acceptance constitutes valid agreement

-Electronic records satisfy legal writing requirements


14. International Service Provision


Cross-Border Services


-Services are provided from Canada

-You are responsible for compliance with local laws

-International payment fees are your responsibility

-Time zones referenced are Pacific Time unless specified


Data Transfers


-Data may be transferred internationally

-Transfers comply with applicable privacy laws

-Cross-border transfer consent is implied by use


15. DMCA Compliance


Copyright infringement notices must be submitted through our secure contact form at

www.michaeledwardslive.com/contact

including:


-Description of copyrighted work

-Description of infringing material

-Contact information

-Statement of good faith belief

-Statement of accuracy under penalty of perjury


16. Modifications and Updates


We reserve the right to modify these Terms at any time without prior notice. Changes take effect immediately upon posting to our website. Your continued use of our Services following any modifications indicates your acceptance of such changes.


17. Contact and Communication


For inquiries regarding these terms, please use our secure contact form at:

www.michaeledwardslive.com/contact

Response time: Within 2 business days


Last Updated: December 26, 2024

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